Can I order online?


Answer
Many of the products we offer can be ordered securely online directly from the website. Otherwise, please either contact us online or call +44 (0)1371 851 484 to speak to our friendly UK customer services team to place your order.

What is the minimum or maximum quantity I can order?

Answer It is completely up to you. We don’t have any limits on the quantity you can order. You will receive the same high-quality service whether you just need a single component, a mass-quantity order, or need us to provide a complete ‘turnkey’ solution.

Where can you deliver to?

Answer

Our factory is close to major transport links and London’s Stansted airport – we can easily deliver to anywhere in UK or overseas. We can also arrange to split your delivery across multiple locations at your request.

How soon will I receive my order?

Answer

Our careful management of a wide range of stock allows us to quickly process your order; in most cases we can get your products to you within 7-10 days. Indeed, we can often arrange next-day delivery at your request. If you need your order to arrive on a specific day or time, please contact our customer service team and we will be happy to arrange this.

What if there is something wrong with my order?

Answer

Our careful management of a wide range of stock allows us to quickly process your order; in most cases we can get your products to you within 7-10 days. Indeed, we can often arrange next-day delivery at your request. If you need your order to arrive on a specific day or time, please contact our customer service team and we will be happy to arrange this.

What if I can’t find what I need on your website?

Answer

Our sophisticated management system allows us to keep a close eye on the whole production process, monitor stock and the progress of your order. We can quickly identify any potential delays or issues with your order and will keep you updated as soon as possible to minimize any impact on your project.

What if I have old or non-standard sized fittings?

Answer

This is a common issue where modern components have to be fitted to older components / units. Our on-site specialist machinery and expertise allows us to modify or create new enclosures and fixings. These bespoke components can be relied on to be shielded and sealed perfectly and will save you unnecessary hassle and expense of replacing your current units.

Do your products meet the latest environmental and safety standards?

Answer

Absolutely. We have close and long-standing relationships with our component suppliers which allows us to keep abreast of the very latest advances in technology, and meet or exceed the latest regulations and performance standards.

Can you visit customers on-site?

Answer

There will be situations where it is preferable that we come to visit you at your site, to give us first-hand understanding of your specific EMC EMI shielding needs. Please feel free to discuss this with us.

How can I contact you?

Answer

Please call us on +44 (0)1371 851 484 or email info@emcemi.com. Alternatively, if you want to visit us, we are located at Unit 4, Hedingham Road, Wethersfield, Nr Braintree, Essex, CM7 4EQ.